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Privacy Policy

Last Updated: November 20, 2023

1. Introduction

Vozdushnaya-Chernika ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vozdushnaya-chernika.com (the "Site") or use our cleaning services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

2. Information We Collect

We collect information that you voluntarily provide to us when you:

  • Fill out forms or subscribe to our services
  • Sign up for our newsletter
  • Request a quote or schedule cleaning services
  • Contact us with inquiries or feedback
  • Participate in surveys or promotions

2.1. Personal Information

The personal information we may collect includes:

  • Name, email address, and phone number
  • Billing and payment information
  • Home or office address for service delivery
  • Service preferences and requirements
  • Employment information (for job applicants)

2.2. Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages you view on our Site
  • Time and date of your visit

We may collect this information using cookies, web beacons, and similar technologies. For more information about our use of cookies, please see our Cookie Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing Services: To fulfill your service requests, process payments, and communicate with you about your services
  • Customer Support: To respond to your inquiries, feedback, or requests
  • Marketing: To send you promotional materials, newsletters, and information about new services or special offers (you can opt out of marketing communications at any time)
  • Site Improvement: To analyze usage patterns, troubleshoot technical issues, and enhance the user experience
  • Security: To protect our Site, services, and users from fraudulent or unauthorized activities
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, providing our services, and processing payments
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction
  • Legal Requirements: We may disclose your information when required by law, such as to comply with a subpoena, court order, or similar legal process
  • Protection of Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

We limit access to your personal information to those employees, agents, contractors, and third parties who have a business need to know. They are subject to duties of confidentiality and will only process your information on our instructions.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • Access: You have the right to request copies of your personal information
  • Rectification: You have the right to request that we correct inaccurate or incomplete information
  • Erasure: You have the right to request that we delete your personal information in certain circumstances
  • Restriction: You have the right to request that we restrict the processing of your information in certain circumstances
  • Data Portability: You have the right to request that we transfer your information to another organization or to you
  • Objection: You have the right to object to our processing of your personal information

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

9. Third-Party Links

Our Site may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third parties before providing any information to them.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Vozdushnaya-Chernika Canada

123 Cleaning Street

Toronto, ON M5V 2K4

Email: [email protected]

Phone: +1 (416) 556-3819

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Professional cleaning services for homes and offices across Canada. We make your space sparkle!

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